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Terms and Conditions

Terms & Conditions

Infinity Of Pride House

Website: https://infinityofpridehouse.com

Effective Date: 26/01/2025

Welcome to Infinity Of Pride House (“we,” “us,” “our”). These Terms & Conditions (“Terms”) govern your access to and use of our website, booking services, and home salon services. By visiting our website, making a booking, or using our services, you agree to these Terms.

1. About Our Services

Infinity Of Pride House provides home salon and beauty services, which may include:

Hair services

Facial and skincare treatments

Waxing and threading

Makeup services

Nail and grooming services

Other beauty or personal care treatments listed on our website or booking page

We may update, modify, add, or remove services at any time.

2. Eligibility

To book or use our services, you must:

Be at least 18 years old, or have consent from a parent or guardian where required

Provide accurate, complete, and current information

Agree to follow our booking, payment, and service rules

3. Bookings and Appointments

All appointments must be booked through our website, booking form, message system, or another method approved by us.

When you make a booking:

You must provide correct contact details

Your booking is only confirmed once you receive confirmation from us

We may contact you to confirm or adjust appointment details

Appointments are subject to availability

We reserve the right to refuse or cancel any booking if the information provided is incomplete, incorrect, or if the requested service is unsuitable.

4. Prices and Payments

All prices are shown in the currency stated on our website and may change without prior notice.

You agree that:

Payment must be made as instructed at the time of booking or service

Deposits may be required for certain appointments

Any remaining balance must be paid on or before the service date

Extra charges may apply if additional time, products, or services are requested and approved by you

5. Deposits

Some appointments may require a non-refundable deposit to secure the booking.

Deposits:

May be deducted from the final service price where stated

May be forfeited if you cancel late, do not attend, or provide insufficient notice

Are used to reserve your time slot and prepare for your appointment

6. Cancellations, Rescheduling, and No-Shows

We understand that plans may change. However, to keep our home salon schedule fair and efficient:

Cancellations

Please cancel as early as possible

Late cancellations may result in deposit loss or cancellation charges

Rescheduling

Rescheduling is subject to availability

Requests made too close to the appointment time may not be accepted

No-Shows

If you do not attend your appointment without notice, it may be treated as a no-show

No-shows may require full payment or loss of deposit before future bookings are accepted

7. Late Arrivals

Please arrive on time for your appointment.

If you arrive late:

Your appointment may be shortened to avoid affecting other bookings

The full service fee may still apply

If you are too late, we may cancel the appointment and treat it as a late cancellation or no-show

8. Client Responsibilities

By booking with us, you agree to:

Provide accurate health, allergy, and treatment information

Inform us of any skin conditions, sensitivities, medical conditions, pregnancy, or other relevant concerns before treatment

Follow any aftercare instructions given after the service

Treat our staff respectfully and maintain a safe environment

We are not responsible for issues caused by failure to disclose important information.

9. Health, Safety, and Suitability

Some treatments may not be suitable for every client. We may refuse, adjust, or stop a service if we believe it is unsafe or unsuitable.

You must tell us in advance if you:

Have allergies or sensitivities

Have skin conditions, infections, open wounds, or injuries

Are pregnant or recently postpartum

Are taking medication that may affect treatment

Have any condition that may affect the service outcome

Patch tests or consultations may be required where appropriate.

10. Results and Limitations

We aim to provide high-quality home salon services. However:

Results may vary depending on skin type, hair type, condition, and aftercare

We do not guarantee identical results for every client

Some services may require more than one session or regular maintenance

11. Changes to Services

We may change service details, timing, products, or techniques when needed for safety, availability, or professional judgment.

If a major change is needed, we will try to notify you in advance.

12. Photography and Marketing

We may ask for permission to take before-and-after photos for portfolio, marketing, or training purposes.

We will only use your images where allowed by law and, where required, with your consent.

13. Intellectual Property

All content on our website, including text, images, logos, graphics, and branding, belongs to Infinity Of Pride House or its licensors.

You may not copy, reproduce, distribute, or use our content without written permission.

14. Website Use

You agree not to:

Use our website unlawfully

Attempt to damage, disrupt, or hack the website

Upload harmful code or spam

Misuse booking forms or contact methods

We may suspend access if we believe our website is being misused.

15. Third-Party Services

We may use third-party services for:

Payments

Booking systems

Messaging

Analytics

Website tools

We are not responsible for issues caused by third-party platforms outside our control.

16. Liability

To the fullest extent permitted by law:

We are not liable for indirect, incidental, or consequential losses

We are not responsible for outcomes caused by incorrect information, missed aftercare, or undisclosed health conditions

Nothing in these Terms excludes liability where it cannot legally be excluded

17. Privacy

Your personal data is handled according to our Privacy Policy. By using our services, you agree to the collection and use of your information as described there.

18. Changes to These Terms

We may update these Terms from time to time. The latest version will always be posted on our website. Continued use of our website or services means you accept the updated Terms.

19. Governing Law

These Terms are governed by the laws applicable in the country or region where our business operates.

20. Contact Us

If you have any questions about these Terms, please contact us:

Infinity Of Pride House

Email: hello@infinityofpridehouse.com

Website: https://infinityofpridehouse.com

Booking, Cancellation & No-Show Policy

Infinity Of Pride House

Website: https://infinityofpridehouse.com

Effective Date: 26/01/2025

This Booking, Cancellation & No-Show Policy explains how appointments work at Infinity Of Pride House.

1. Bookings

Appointments must be booked through our website, booking form, message system, or another method approved by us. All bookings are subject to availability and confirmation.

2. Deposits

Some appointments may require a non-refundable deposit. Deposits secure your time slot and may be deducted from your final bill where stated.

3. Cancellations

Please cancel as early as possible. Late cancellations may result in:

Loss of deposit

Cancellation charge

Refusal of future bookings if repeated

4. Rescheduling

You may request to reschedule, subject to availability. Requests made too close to the appointment time may not be accepted.

5. No-Shows

If you do not attend your appointment without notice, it may be treated as a no-show. No-shows may require full payment or loss of deposit before future bookings are accepted.

6. Late Arrivals

Please arrive on time. If you are late:

Your appointment may be shortened

The full service fee may still apply

If you are too late, we may cancel the appointment and treat it as a late cancellation or no-show

7. Client Responsibility

Please provide correct contact details and let us know about allergies, skin concerns, pregnancy, medical conditions, or anything else that may affect your service.

8. Service Changes

We may adjust a service if needed for safety, timing, or professional reasons.

9. Contact Us

Infinity Of Pride House

Email: hello@infinityofpridehouse.com

Website: https://infinityofpridehouse.com

Privacy Policy

Infinity Of Pride House
Website: https://infinityofpridehouse.com
Effective Date: 26/01/2025

Infinity Of Pride House (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, make a booking, or contact us.

1. Information We Collect

We may collect the following information:

  • Name

  • Email address

  • Phone number

  • Booking details

  • Address or service location

  • Any information you provide in forms, messages, or customer support requests

  • Technical data such as IP address, browser type, device type, and website usage data

If you provide health or treatment-related details before a service, we use that information only to help deliver safe and suitable services.

2. How We Use Your Information

We use your information to:

  • Manage bookings and appointments

  • Contact you about your service

  • Provide customer support

  • Improve our website and services

  • Send important updates related to your booking

  • Meet legal, tax, or business obligations

  • Prevent fraud and misuse of our services

3. Sharing Your Information

We may share your information with trusted third parties only when necessary, such as:

  • Payment providers

  • Website and booking service providers

  • Analytics providers

  • Business tools we use to run our salon services

  • Legal or regulatory authorities when required by law

We do not sell your personal information.

4. Cookies and Analytics

Our website may use cookies and similar technologies to:

  • Improve website performance

  • Understand how visitors use the site

  • Support basic website functionality

You can adjust cookie settings through your browser.

5. Data Retention

We keep your personal information only for as long as needed to:

  • Provide our services

  • Manage appointments

  • Resolve disputes

  • Meet legal and accounting requirements

6. Data Security

We take reasonable steps to protect your information from unauthorized access, loss, misuse, or disclosure. However, no online system is completely secure.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Request correction of inaccurate information

  • Request deletion of your data

  • Object to certain uses of your data

  • Withdraw consent where applicable

To request any of these, contact us at the email below.

8. Children’s Privacy

Our services are not intended for children without parental or guardian involvement where required. We do not knowingly collect personal information from children without proper consent.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Infinity Of Pride House
Email: hello@infinityofpridehouse.com
Website:
https://infinityofpridehouse.com